A fixed four-factor formula or a flexible custom matrix. Pick based on how unique your decision context is and how much setup the team can afford.
Last updated: 2026-04-01
Created by Sean McBride at Intercom, RICE scores each idea on Reach, Impact, Confidence, and Effort. The factors are fixed and the weights are baked in.
Best for backlogs where Reach is a meaningful differentiator and you want a defensible default.
A custom matrix where you pick the criteria, assign weights, and score each item against each criterion. Common criteria: revenue, strategic alignment, customer pain, dependencies, risk.
Best for portfolio decisions, cross-functional initiatives, and teams whose strategy doesn't fit a generic framework.
RICE = (Reach x Impact x Confidence%) / EffortReach is users affected per quarter. Impact is a 0.25 to 3 multiplier. Confidence is 50% to 100%. Effort is in person-months.
Weighted score = sum of (criterion score x criterion weight)You define the criteria. You set the weights. Most teams use a 1 to 5 or 1 to 10 score per criterion.
| Criteria | RICE | Weighted Scoring |
|---|---|---|
| Criteria | Fixed: Reach, Impact, Confidence, Effort | Custom: pick what matters to your strategy |
| Weights | Implicit in the formula | Explicit, set by the team |
| Setup time | Minutes. Use it on day one | Hours to days. Picking weights is a real debate |
| Best fit | Comparable features in the same product area | Cross-functional bets, vendor decisions, OKRs |
| Comparability across teams | High when teams calibrate Impact | Low. Different criteria sets do not align |
| Risk of gaming | Lower. Reach grounds the score | Higher. People can pick criteria that favor their item |
| Strategic flexibility | Limited. Same factors every quarter | High. Re-weight when strategy shifts |
| Backlog size | Handles 50 to 100 items well | Best for 3 to 15 finalists |
Pros
Cons
Pros
Cons
Score your own data with both frameworks. Compare results and pick the one that fits your team.
At that point you're doing weighted scoring. The strength of RICE is that everyone uses the same four factors. Once you start adding criteria, you've built a custom matrix, just one with RICE-shaped roots.
RICE if you have any analytics for Reach. ICE if you don't. Weighted scoring is usually overkill for a small backlog. Save it for the moment your roadmap covers multiple bets that compete on different dimensions.
Three to six is the sweet spot. Two is too coarse. More than six and the weights get small enough that ordering is dominated by noise. If you need a seventh criterion, ask whether it's really a sub-criterion of one you already have.
Roughly, yes, if every team is honest about Reach. In practice, teams calibrate Impact differently. Run a calibration session quarterly. Use a shared rubric for what a 1, 2, and 3 on Impact look like.
That's a common pattern. RICE filters a backlog of 50 to 100 items down to a top 10 to 15. Weighted scoring with strategic criteria then chooses among the finalists. You get speed where it matters and rigor where it counts.