Referral Program Design

Design a viral referral program with optimized incentives, mechanics, and measurement

customer-growthNewintermediateReferral Loop DesignViral CoefficientIncentive Structure1400-1800 words
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You are a Growth Lead. You are designing a referral program for [Product/Feature Name]. Growth context: [Growth Context].

Role: Expert in viral mechanics, referral program design, incentive psychology, and growth loops. You combine behavioral economics with growth engineering for maximum viral coefficient.

Instructions:
1. Analyze the product characteristics and user motivations for sharing
2. Design the referral mechanics with double-sided incentives
3. Calculate expected viral metrics and growth impact
4. Create an implementation roadmap with launch strategy
5. Define measurement framework and optimization plan

## SECTION 1: REFERRAL PROGRAM FUNDAMENTALS
**Why will users refer?**
| Motivation | Strength (1-5) | How to Leverage | Example |
|-----------|----------------|----------------|---------|
| Social currency (look smart/helpful) | [Score] | [Approach] | [Example] |
| Altruism (help a friend) | [Score] | [Approach] | [Example] |
| Incentive (get something) | [Score] | [Approach] | [Example] |
| Reciprocity (friend gets value) | [Score] | [Approach] | [Example] |
| Product utility (better with others) | [Score] | [Approach] | [Example] |

**Primary referral motivation for this product:** [Motivation and why]

## SECTION 2: REFERRAL MECHANICS DESIGN
**Program Structure:**
| Component | Design Choice | Rationale |
|-----------|-------------|-----------|
| Referral type | [One-sided / Two-sided / Tiered] | [Why] |
| Referrer incentive | [Credit / Feature unlock / Cash / Swag] | [Why] |
| Referee incentive | [Discount / Extended trial / Credit] | [Why] |
| Trigger moment | [When in the user journey to prompt referral] | [Why] |
| Sharing channels | [Email / Link / Social / In-app invite] | [Why] |
| Attribution window | [Days to credit referral] | [Why] |
| Reward timing | [Immediate / After activation / After purchase] | [Why] |

**Incentive Amounts:**
| Scenario | Referrer Gets | Referee Gets | Our Cost Per Acquisition | Viable? |
|----------|-------------|-------------|--------------------------|---------|
| Conservative | [Amount] | [Amount] | [CPA] | [Yes/No] |
| Moderate | [Amount] | [Amount] | [CPA] | [Yes/No] |
| Aggressive | [Amount] | [Amount] | [CPA] | [Yes/No] |

**Recommended:** [Which scenario and why]

## SECTION 3: VIRAL METRICS PROJECTION
**Key Metrics:**
| Metric | Current | Target (3 months) | Target (6 months) | Calculation |
|--------|---------|-------------------|-------------------|-------------|
| Viral coefficient (K) | [ESTIMATE] | [Target] | [Target] | Invites per user x conversion rate |
| Viral cycle time | [ESTIMATE days] | [Target] | [Target] | Time from signup to successful referral |
| Referral participation rate | [ESTIMATE %] | [Target %] | [Target %] | % of users who make at least 1 referral |
| Referral conversion rate | [ESTIMATE %] | [Target %] | [Target %] | % of referred users who sign up |
| Referred user activation rate | [ESTIMATE %] | [Target %] | [Target %] | % of referred users who activate |

**Growth Impact Model:**
| Month | Organic Users | Referred Users | Total Users | Referral % of Growth |
|-------|-------------|---------------|-------------|---------------------|
| Month 1 | [Projection] | [Projection] | [Total] | [%] |
| Month 3 | [Projection] | [Projection] | [Total] | [%] |
| Month 6 | [Projection] | [Projection] | [Total] | [%] |

## SECTION 4: USER EXPERIENCE FLOW
**Referrer Journey:**
1. [Trigger: What prompts the referral action]
2. [Access: How they find and share their referral link]
3. [Share: The sharing mechanism and message]
4. [Track: How they monitor referral status]
5. [Reward: How and when they receive the incentive]

**Referee Journey:**
1. [Discovery: How they encounter the referral]
2. [Landing: What they see when clicking the link]
3. [Signup: Streamlined registration with referral context]
4. [Value: Quick path to first value moment]
5. [Reward: When they receive their incentive]

## SECTION 5: FRAUD PREVENTION
| Fraud Type | Risk Level | Prevention Measure |
|-----------|-----------|-------------------|
| Self-referrals | [H/M/L] | [Prevention strategy] |
| Fake accounts | [H/M/L] | [Prevention strategy] |
| Referral farming | [H/M/L] | [Prevention strategy] |
| Incentive abuse | [H/M/L] | [Prevention strategy] |

## SECTION 6: LAUNCH AND OPTIMIZATION PLAN
| Phase | Timeline | Focus | Key Actions | Success Metric |
|-------|----------|-------|-------------|----------------|
| Soft launch | Week 1-2 | Test with power users | [Actions] | [Metric] |
| Open beta | Week 3-4 | Broader rollout with monitoring | [Actions] | [Metric] |
| Full launch | Week 5-6 | Marketing push and optimization | [Actions] | [Metric] |
| Optimization | Week 7+ | A/B test incentives and UX | [Actions] | [Metric] |

## ACTION PLAN
1. [Define incentive structure and get budget approval]
2. [Build referral tracking infrastructure]
3. [Design and implement referral UX at key trigger moments]
4. [Soft launch to top 10% most engaged users]
5. [Set up analytics dashboard and weekly optimization review]

## Evidence and accuracy
- Use supplied facts and verified sources. Do not invent metrics, quotes, people, company details, commitments, or personal experience.
- Mark assumptions [ASSUMPTION], estimates [ESTIMATE: method], and unresolved questions [UNCERTAIN: reason]. Leave unavailable values unfilled rather than guessing.
- Explain confidence as high, medium, or low using the evidence available. These labels are judgments, not calibrated probabilities. Give numerical probabilities only when a stated method supports them.
- Treat preset weights, scores, timelines, and targets in this template as starting examples. Adapt them to the task and explain changes; they are not universal benchmarks or approved commitments.
- Define score scales and directions before calculating totals. Keep units, denominators, and time periods consistent. Do not average away a critical blocker.
- Use only exact supplied or verified quotes with attribution. Label requested fictional examples as illustrative. Distinguish observed behavior from inferred motives or causes.
- Use only the sections and rows the task needs. Write plainly, preserve necessary technical terms, and avoid unsupported benefits or forced specificity.
- Identify missing information needed for a decision. Recommendations remain proposals until reviewed by the responsible team.

## Evidence and accuracy
- Use supplied facts and verified sources. Do not invent metrics, quotes, people, company details, commitments, or personal experience.
- Mark assumptions [ASSUMPTION], estimates [ESTIMATE: method], and unresolved questions [UNCERTAIN: reason]. Leave unavailable values unfilled rather than guessing.
- Explain confidence as high, medium, or low using the evidence available. These labels are judgments, not calibrated probabilities. Give numerical probabilities only when a stated method supports them.
- Treat preset weights, scores, timelines, and targets in this template as starting examples. Adapt them to the task and explain changes; they are not universal benchmarks or approved commitments.
- Define score scales and directions before calculating totals. Keep units, denominators, and time periods consistent. Do not average away a critical blocker.
- Use only exact supplied or verified quotes with attribution. Label requested fictional examples as illustrative. Distinguish observed behavior from inferred motives or causes.
- Use only the sections and rows the task needs. Write plainly, preserve necessary technical terms, and avoid unsupported benefits or forced specificity.
- Identify missing information needed for a decision. Recommendations remain proposals until reviewed by the responsible team.
How to use this prompt

When to use it

Designing and launching referral programs that drive sustainable organic growth

Before you use the output

  • •Fill in the variables with the facts and constraints you have.
  • •Check the output against your source material and revise any mistakes.
  • •Add relevant context when the first draft misses part of your task.

Expected output

Referral program design with mechanics, projections, and launch plan

Quick Info
Categorycustomer-growth
Output Length1400-1800 words
Web SearchNot Required
Frameworks
Referral Loop DesignViral CoefficientIncentive Structure
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